1. No Refund Policy

By purchasing our services, the Client acknowledges and agrees that:

• All fees paid, including but not limited to the One-Time Service Fee, Monthly Management Fee, and Revenue Share payments, are final and non-refundable.
• The Company provides operational management, expertise, and infrastructure that are immediately allocated and implemented upon payment.
• No refunds will be issued under any circumstances, including but not limited to:
  • Client dissatisfaction with store performance
  • Marketplace policy changes or suspensions
  • Business interruptions, operational challenges, or external economic factors
  • Client’s inability or unwillingness to operate the Store

2. Chargeback & Dispute Waiver

• The Client explicitly waives any right to initiate chargebacks, disputes, or payment reversals with their financial institution regarding fees paid to the Company.
• Attempting to initiate a chargeback or dispute will be considered a material breach of contract, and the Company reserves the right to:
  • Immediately suspend all services without notice
  • Pursue full legal action to recover outstanding fees, damages, collection costs, and attorney’s fees
  • Report fraudulent chargeback attempts to credit bureaus and collections agencies

3. Service Performance & Business Risks

The Client understands and agrees that:

• The success of an e-commerce business is subject to market conditions, third-party platform policies, and other external variables beyond the Company’s control.
• The Company does not guarantee revenue, profitability, or business outcomes.
• Store performance may vary, and results depend on multiple factors, including capital investment, marketplace conditions, and compliance adherence.
• The Company is not responsible for any restrictions, suspensions, or terminations imposed by third-party marketplaces.

4. Contract Term & Early Termination Policy

• The Client agrees that all service agreements are binding for the full contract term (e.g., 12 months) and cannot be canceled early.
• If the Client elects to stop using the services before the end of the contract period, all fees remain due and payable in full.
• The Company reserves the right to terminate services if the Client fails to adhere to contract obligations, including:
  • Failure to maintain required working capital for store operations
  • Non-payment of any due fees, including management fees and revenue share
  • Failure to comply with marketplace policies, resulting in store restrictions or suspensions

5. Legal Enforcement & Collections

• Any outstanding payments, including unpaid Monthly Management Fees, Revenue Share balances, or chargeback disputes, shall be referred to collections and legal enforcement.
• The Client shall be responsible for all costs associated with collections, including attorney’s fees, court costs, and other expenses incurred in enforcing this policy.